Last Updated: [Month, Year]

Welcome to Sahraa Bazaar (“we,” “us,” or “our”). We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit or make a purchase from [www.sahraabazaar.com] (“Site”) or use any related services.

  1. Information We Collect

We collect various types of information to operate our multi-vendor marketplace effectively. This includes, but is not limited to:

  1. Account Data: Name, email address, username, and password when you create an account.
  2. Contact Details: Billing/shipping address, phone number, and any other information you provide during checkout or account setup.
  3. Payment Information: Payment method details (e.g., credit card or PayPal information) via trusted third-party payment gateways. We do not store full credit card details on our servers.
  4. Usage Data: IP address, browser type, operating system, device information, and website interaction details (e.g., pages visited, products viewed).
  5. Cookies & Tracking: Unique identifiers stored through cookies, web beacons, or similar technologies that help us remember your preferences and track site usage.
  6. Vendor Information: If you register as a vendor, we may collect business details such as store name, address, contact info, payout details, etc.

Design Tip: You can place an icon (like a person silhouette) next to “Account Data,” a credit card icon for “Payment Information,” etc.

  1. How We Use Your Information

We use the data we collect to:

  • Process Orders: Fulfill product purchases, manage shipping, handle returns/refunds.
  • Provide Vendor Services: Facilitate vendor storefronts, payouts, and product listings.
  • Enhance User Experience: Personalize your shopping experience, recommend products, and track site performance.
  • Communicate: Send confirmations, technical notices, updates, security alerts, and support messages.
  • Marketing & Promotions: Send promotional emails or updates about new products and services (you can opt out anytime).
  • Analytics: Use Google Analytics, Facebook Pixel, and similar tools to measure traffic, understand user behavior, and improve our services.
  • Security & Fraud Prevention: Detect, prevent, or address potential threats or fraudulent activities.

  1. Third-Party Services & Sharing

We may share your data with trusted third parties to help run our marketplace:

  1. Payment Processors (e.g., PayPal, Stripe, or WooCommerce-supported gateways)
  2. Shipping/Logistics Providers (if applicable)
  3. Analytics Providers (e.g., Google Analytics, Facebook Pixel)
  4. Email Marketing Platforms (for newsletters or promotional emails)
  5. Website Hosting & Plugins: We host on Hostinger and use WordPress, WooCommerce, and Dokan, which may process data on our behalf.

We only share personal data with these partners to the extent necessary for them to perform their functions. We do not sell your personal information to third parties.

  1. Cookies & Tracking Technologies

Our Site uses cookies, web beacons, and other tracking technologies to:

  • Remember your preferences (e.g., items in your cart).
  • Understand user behavior and measure marketing effectiveness.
  • Provide a streamlined shopping experience.

You can adjust your browser settings to refuse or delete cookies. However, some features of the Site might not function properly if you do so.

Design Tip: Include a small “Learn More about Cookies” link or an accordion block that expands to show details on each cookie type.

  1. Vendor Data Collection & Usage

When vendors sign up on our marketplace via the Dokan plugin or similar, we may collect:

  • Store Information: Store name, address, contact details.
  • Business Details: Potentially financial information for payouts (e.g., PayPal email).

We use this information to create and maintain vendor accounts, process payments, and ensure compliance with marketplace rules.

  1. Data Retention

We retain personal information for as long as needed to provide our services or fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. Users and vendors may request data deletion at any time (see “Your Rights” below).

  1. Data Security

We take reasonable precautions to protect your personal data, including:

  • Secure Socket Layer (SSL) encryption on our Site.
  • Limited Backend Access: Only authorized personnel can access user data.
  • Hosting Security: Our hosting provider (Hostinger) uses industry-standard security measures.

Despite these measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

  1. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

  • Access & Update: Request a copy of the personal data we hold about you and correct or update it.
  • Delete/Erase: Request the deletion of your data from our systems.
  • Opt-Out: Unsubscribe from marketing communications at any time by clicking the “Unsubscribe” link in emails or adjusting account settings.
  • Cookies: Manage or disable cookies via your browser settings.

To exercise any of these rights, please contact us at [privacy@sahraabazaar.com] or use our Contact Us page.

  1. Children’s Privacy

We do not knowingly collect or solicit personal information from children under 13 (or the age of majority in your jurisdiction). If you believe a child has provided us with personal data, please contact us immediately so we can delete that information.

  1. International Users

While we primarily operate in the US and Canada, vendors or visitors from other countries may access our Site. By using our services, you acknowledge that your information may be processed and stored in the United States, Canada, or other countries. If you are located in a region with data protection laws that differ from US/Canada, your information may be transferred outside those regions.

  1. Compliance with Laws

We strive to comply with all applicable privacy laws and regulations, including U.S. laws, Canadian privacy laws (PIPEDA), and any relevant state or provincial regulations (e.g., California Consumer Privacy Act if applicable). If you are in a jurisdiction with additional privacy rights (e.g., GDPR in the European Union), we will make reasonable efforts to accommodate those rights.

  1. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we do, we will revise the “Last Updated” date at the top. We encourage you to review this Policy periodically.

  1. Contact Us

If you have questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us at:

Email: [privacy@sahraabazaar.com]

Mailing Address: [Your LLC or Company Name, Address, City, State/Province, Country]

Or visit our Contact Us page.