1. Introduction

Welcome to Sahraa Bazaar (“Sahraa Bazaar,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website located at [www.sahraabazaar.com] (“Site”) and all related services, software, applications, and networks (collectively, the “Services”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, you must refrain from using our Site.

2. Acceptance of Terms

By creating an account, making a purchase, or otherwise using the Services, you confirm that you have read, understood, and agree to be bound by these Terms and any policies referenced within (including our Privacy Policy and Refund Policy, where applicable). If you do not agree, you may not use the Site.

3. Modification of Terms

We reserve the right, at our sole discretion, to modify, update, or replace any part of these Terms at any time. We will post the revised Terms on this page and update the “Last Updated” date. Your continued use of the Services after any changes constitutes acceptance of those changes. If you do not agree to the new Terms, you must cease using the Services.

4. Eligibility

1. Age Requirements: You must be at least the age of majority in your jurisdiction (generally 18) to use our Services. Minors may use the Site only under the direct supervision of a parent or legal guardian who agrees to be bound by these Terms on behalf of the minor.
2. Authority: If you are using the Services on behalf of a company or other entity, you represent that you have the authority to bind that entity to these Terms.

5. Account Registration & Security

1. Account Creation: You may be required to create an account to access certain features, including purchasing items or registering as a vendor. You agree to provide accurate, current, and complete information.
2. Security: You are responsible for safeguarding your password and any credentials used to access your account. You agree to notify us immediately of any unauthorized use of your account.
3. One Account Per User: You may not create multiple accounts for deceptive or fraudulent purposes.

6. Nature of the Marketplace

Sahraa Bazaar is a multi-vendor marketplace that allows independent vendors to list, sell, and ship products directly to buyers.

• Facilitation Only: Sahraa Bazaar facilitates transactions but is not the seller of record. We do not manufacture, store, or inspect any items sold through our Services.
• No Endorsement: We do not endorse, warrant, or guarantee any products listed by vendors, nor their authenticity, quality, or fitness for any purpose.

7. Vendor Responsibilities & Obligations

If you register as a vendor, you agree to the following:

1. Accurate Listings: Provide truthful and complete product descriptions, pricing, and shipping details.
2. Compliance with Laws: Abide by all applicable local, provincial, state, national, and international laws regarding the products you sell.
3. Fulfillment & Shipping: You are responsible for timely shipping, safe packaging, and providing tracking information where appropriate.
4. Vendor Policies: You must clearly state your return, refund, and exchange policies.
5. Liability: You agree that you, not Sahraa Bazaar, are fully responsible for any claims relating to your listings, including product defects, intellectual property infringement, or personal injury.

8. Prohibited Products & Activities

You agree not to list or engage in any of the following on Sahraa Bazaar:

1. Illegal or Counterfeit Items: Including products that infringe on intellectual property rights or violate any laws.
2. Stolen or Fraudulent Goods: Items obtained through illegal or unethical means.
3. Restricted Items: Firearms, explosives, adult-only content, or any product deemed harmful or offensive at our discretion.
4. Fraudulent Activity: Misrepresenting product details, price manipulation, or other deceptive conduct.
5. Site Abuse: Hacking, data mining, or any attempt to interrupt or degrade our Services.

We reserve the right to remove listings, suspend vendor accounts, or take other appropriate actions if any prohibited items or activities are discovered.

9. Orders, Payments & Fees

1. Order Placement: When you place an order, you agree to pay all applicable charges, taxes, and fees displayed at checkout.
2. Payment Methods: We may use third-party payment processors (e.g., PayPal, Stripe, WooCommerce Payments). You agree to comply with their terms.
3. Transaction Fees: Vendors acknowledge that Sahraa Bazaar may charge fees (e.g., listing fees, transaction fees, commission) to facilitate the Services. These fees are subject to change.
4. Currency & Taxes: Prices may be listed in different currencies. You are responsible for any applicable taxes, duties, or exchange fees.

10. Shipping, Delivery & Customs

1. Vendor Responsibility: Each vendor is solely responsible for shipping the products sold. Sahraa Bazaar does not assume liability for lost, damaged, or delayed shipments.
2. Insurance & Risk of Loss: Vendors are encouraged to insure shipments. Buyers acknowledge risk of loss passes upon vendor’s delivery to the carrier.
3. International Orders: If you purchase or sell products outside of your home country, you are responsible for understanding and complying with all import/export regulations. Buyers are responsible for any customs duties, import taxes, or other charges imposed by the destination country.

11. Returns, Refunds & Disputes

1. Vendor Policies: Each vendor maintains its own return, refund, and cancellation policies. Buyers should review these policies before making a purchase.
2. Process: To request a return or refund, buyers must contact the vendor directly.
3. Role of Sahraa Bazaar: We may, at our sole discretion and without obligation, assist in resolving disputes. However, the ultimate responsibility for returns and refunds lies with the vendor.
4. Liability: Sahraa Bazaar is not liable for any losses or damages arising from disputes between buyers and vendors.

12. User-Generated Content & Reviews

1. Posting Content: Users may post reviews, comments, ratings, or other content. By submitting content, you grant Sahraa Bazaar a non-exclusive, worldwide, royalty-free license to use, reproduce, and display such content.
2. Acceptable Use: You agree not to post content that is false, misleading, defamatory, obscene, or infringes on any third-party rights.
3. Moderation: We reserve the right to remove or edit content that violates these Terms or for any other lawful reason.

13. Intellectual Property

1. Site Content: All text, graphics, logos, and icons on the Site belong to Sahraa Bazaar or are used with permission. You may not reproduce, distribute, or display such content without our written consent.
2. Trademarks: “Sahraa Bazaar” and its logos are trademarks of Sahraa Bazaar. Unauthorized use of any trademark is prohibited.
3. Third-Party IP: Vendors are responsible for ensuring they have the rights to use any images, text, or trademarks in their listings.

14. Privacy

Your use of the Services is also subject to our Privacy Policy, which describes how we collect, use, and store your personal data. By using our Site, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.

15. Disclaimer of Warranties

1. As Is, As Available: The Site and all products sold on it are provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind.
2. No Warranty on Products: We make no warranty, representation, or guarantee regarding the quality, safety, or legality of items sold by vendors.
3. Site Performance: We do not warrant that the Site will be uninterrupted, error-free, or secure.

To the fullest extent permitted by law, Sahraa Bazaar disclaims all warranties, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

16. Limitation of Liability

1. Indirect Damages: In no event shall Sahraa Bazaar, its affiliates, officers, directors, employees, or agents be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of the Services.
2. Total Liability: Our total liability to you for any cause whatsoever shall be limited to the amount paid by you to the vendor for the product at issue.
3. Risk Acknowledgement: You acknowledge that you use the Services at your own risk and that we disclaim all liability arising from transactions between users and vendors.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so these limitations may not apply to you in full.

17. Indemnification

You agree to indemnify, defend, and hold harmless Sahraa Bazaar and its affiliates from any claims, liabilities, damages, expenses, or fees (including reasonable attorneys’ fees) arising out of or related to:

• Your use or misuse of the Site;
• Your breach of these Terms;
• Your violation of any third-party rights;
• Your interactions or transactions with other users or vendors.

18. Account Suspension & Termination

We reserve the right to suspend or terminate any user or vendor account at our sole discretion, for any reason permitted by law, without notice or liability. This includes, but is not limited to, violations of these Terms, fraudulent activity, or any conduct we deem harmful to Sahraa Bazaar or our community. In cases of severe misconduct, we reserve the right to pursue any available legal remedies.

19. Governing Law & Dispute Resolution

1. Governing Law: These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of laws principles.
2. Venue: Any dispute arising out of or in connection with these Terms shall be resolved in the provincial or federal courts located in Ontario, and you consent to the exclusive jurisdiction of such courts.
3. Arbitration Option: At our sole discretion, we may require you to submit any dispute to final and binding arbitration under the rules of an established arbitration provider.

20. International Use

While Sahraa Bazaar is based in Canada, users and vendors from other jurisdictions may access or use the Site. You agree to comply with all local rules regarding online conduct and acceptable content in your jurisdiction. We make no representation that the Site or its content is appropriate or available for use in other locations.

21. Severability & Waiver

1. Severability: If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision is deemed severable and does not affect the validity or enforceability of the remaining provisions.
2. Waiver: Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.

22. Entire Agreement

These Terms, along with our Privacy Policy and any other legal notices published by Sahraa Bazaar, constitute the entire agreement between you and Sahraa Bazaar regarding the Services. They supersede any prior agreements or understandings, whether written or oral.

23. Contact Information

If you have any questions, concerns, or feedback regarding these Terms or our Services, please contact us at:

• Email: [support@sahraabazaar.com]
• Mailing Address: [Sahraa Bazaar, Your LLC Name, Address, City, Province, Country]
• Or visit our Contact Us page.